At Betty Butter, we take pride in providing high-quality food products. Due to the perishable nature of our items, we do not accept returns. However, if you experience any issues with your order, we are happy to offer a refund or replacement under the following conditions:

Refund & Replacement Eligibility

You may be eligible for a refund or replacement if:
• You received the wrong item.
• Your order arrived damaged or spoiled.

How to Request a Refund

To request a refund or replacement, please contact us within 5 days of receiving your order at info@bettybutter.to with the following details:
• Your order number
• A description of the issue
• Clear photos of the product and packaging (if applicable)

Refund Process

Once your request is reviewed and approved, we will issue a refund to your original payment method or send a replacement product. Processing times may vary, but refunds typically take 7 business days to reflect in your account.

We value your satisfaction and appreciate your understanding of our policy. If you have any questions, feel free to reach out to our support team.